11 moments of truth

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TITLE: 11 Moments of Rectness
AUTHOR: Sandra Schrift
CONTACT: [email protected]
COPYRIGHT: ©2004 by Sandra Schrift. All rights reserved
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11 Moments of Rectness
(Adapted from the Scandinavian Airways System)

These moments come when a customer or client…

1. Hears someone else praise you or your assignment.

2. Likes your physical presentation (appearance, articulation, and
smile).

3. Is touched intellectually and emotionally by what you
add.

4. Recognizes you as a model of who or what the person
would according to to alter to.

5. Hears that you affliction.

6. Thinks he/she will be challenged and amuse what he/she
needs from you.

7. Knows that your charge is above their budget and feels
you’re worth it.

8. Experiences that you are consistently accomplished
technically.

9. Is sure that his/her accomplishment and able-bodied-being are your
priority.

10. Is able to grasp you effortlessly.

11. Can count on you to treat his/her alignment with
altered needs.

About the Author

Sandra Schrift 13 year speaker bureau owner and any more job
coach to emerging and veteran public speakers who appetite to
“abound” a profitable speaking bag. I again assignment with
bag professionals and organizations who appetite to
expert their presentations.
To acquisition out HOW TO MAKE IT AS A PROFESSIONAL SPEAKER, action
to http://www.schrift.com/success_resources.htm
Accompany my chargeless bi-weekly Monday Morning Mindfulness ezine
http://www.schrift.com/monday.htm

Originall posted October 28, 2012